LEADER – ENTREPENUER – AUTHOR – SPEAKER
Welcome!
Building businesses, developing leaders, and helping people succeed has shaped my career. My goal with this site is to share a little of what I’ve learned along the way.
LATEST POSTS
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2027 Workforce Outlook
By Mike Heffner, Founder and President of Express Employment Indy South, Express Employment Columbus and the Specialized Recruiting Group of South Central Indiana. As we look toward 2027, I have been thinking about what the latest labor market signals could mean for employers here in Central Indiana. Through our work with local businesses, we see…
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Keeping Work Human
Let’s Keep Work Human in the Age of AI Artificial intelligence is changing the way we work, and I believe that’s a good thing. I use AI regularly and our office continues to find new ways to leverage it. I expect its impact on business will only accelerate in the years ahead. AI can help…
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Then What Do You Think You Should Do?
Then What Do You Think You Should Do? Writing for the Southside Times again feels a little different. I had the privilege of writing for Rick Myers and this publication for nearly 20 years. Rick, who passed away a couple of years ago, believed in our Southside communities, loved connecting with people, and believed there…
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We Are Having a Workforce Moment
The workforce challenge is no longer just a recruiting issue. It is a leadership, retention, development, productivity, and clarity issue. The Moment Leaders Are In In many of the conversations I am having with business owners and hiring leaders, one idea has been on my mind: leaders rarely get to wait for perfect information. They have to pause for…
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Are We Misreading This Moment in the Labor Market?
It’s been a little while since my last post, and in that time I’ve sat down with a LOT of business leaders across our market. Different industries, different sizes, different challenges — but one message keeps popping up: “Mike, hiring feels better than it did last year.” And honestly… they’re not wrong. The urgency feels lower. Open roles don’t feel as desperate. In many cases, application flow…
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My One Word For 2026: Momentum
It’s that time of year again—for our family and for our team at Express—when we choose our One Word. If you’ve followed my blog or LinkedIn articles over the years, you know this has become an important annual rhythm for me. I enjoy this exercise because it forces reflection on where we’ve been, what we’ve…